- Technical service desk (levels I, II, and III)
- Customer service, marketing and sales
- Support via phone, chat, email and tickets
- Inbound and outbound call support
- Spanish and English language support
- 24x7 and US time zone schedule coverage
- Application development (.NET & Java)
- Website design/development (PHP, Java & .NET)
- Mobile applications development (iOS & Android)
- Network support (Windows & Unix/Linux)
- Database administration (Oracle & MySQL)
- Project management & ITIL Professionals
- Shared services (finance & human resources)
- Business consulting
- Knowledge process outsourcing (KPO)
- Recruitment process outsourcing (RPO)
- Full-cycle project management
- Build, operate & transfer (BOT) business model
